Refund Policy

At getorganizedgenie.com, we aim to provide high-quality products and services to support your productivity and organizational goals. This policy explains the conditions under which refunds may be issued for our offerings.

General Refund Conditions

Before Access/Download: You may request a full refund within 14 days of purchase if you have not accessed or downloaded the product.

After Access/Download: Refunds are generally unavailable unless the product is defective or fails to function as described. Each product has its own refund policy, which is detailed below.

Refund Conditions for Specific Products

The conditions under which refunds may be issued for each product after it has been accessed or downloaded are detailed in the following paragraphs:

Productivity FastTrack Online Program

We’re so convinced you’ll absolutely love this program, that we’re willing to offer a 7-day, risk-free money back guarantee. If you change your mind, or are not satisfied with the service for any reason you can get a refund within 7 days of the published start date for the program.

To be eligible for a refund, you must request it within 7 days of the published start date for the program by contacting us at admin@getorganizedgenie.com.

Guides, eBooks, Printable Planners and Templates

Due to the digital nature of these products, all sales are final, and no refunds will be provided once the product has been downloaded.

One-to-One Coaching

You may cancel or reschedule a session up to 24 hours in advance. Cancellations within 24 hours of the scheduled session will not be refunded.

Group Coaching

Group coaching is non-refundable once the group session has started. Refunds will only be offered for cancellations made more than 24 hours in advance of the session start time.